Welcome Vaya Total Care members!

Vaya Health introduces a whole-person health plan for Medicaid members called Vaya Total Care, a Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan.

Healthy Opportunities Pilot

Learn more about services that can help with access to food, housing, reliable transportation, and personal safety.

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Have questions or need help?

Whether you have questions about services or need help in a crisis, we are here to help.

Mon.- Sat., 7 a.m. – 6 p.m.
24 hours a day, 7 days a week.

Welcome to Vaya Health

We believe the best health care puts people first.

Start Your Journey

Health Plans

Vaya Total Care

The Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan for Medicaid members and State-Funded Services for recipients.

NC Medicaid Services

For Medicaid beneficiaries with serious mental illness, serious emotional disturbance, severe substance use disorder, intellectual/developmental disabilities (I/DD), or a traumatic brain injury (TBI):

  • Physical health care services
  • Pharmacy benefits
  • Mental health services
  • Substance use disorder services
  • I/DD services
  • NC Innovations Waiver services
  • TBI services
  • Long-term services and supports (LTSS)
  • Dedicated care manager

Learn more about Medicaid services.

State-Funded Services

For qualifying North Carolina residents with no insurance, or not enough insurance:

  • Mental Health
  • Substance use recovery services
  • I/DD services
  • TBI services

Learn more About Tailored Plan Recipients.

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Welcome

Did you receive a letter from Vaya about services and supports? Start your health journey here.

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Provider Search

Need help finding a health care provider? Use our search tool to locate a provider near you who participates in the Vaya network.

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Local Resources

Use this page to find free or low-cost community services near you to help meet other needs that impact your health.

About Us

Who is Vaya?

Vaya Health manages services for people with behavioral health (mental health and substance use), I/DD, and TBI in 32 counties across North Carolina. Vaya Health also manages physical health and pharmacy services for Medicaid.

At Vaya, we believe that working together across different areas of care is the best way to help people reach their health goals. From physical conditions or mental health concerns to housing, food, and employment, we know that everyone’s needs are unique. Our person-centered approach connects people to the services and supports they need to achieve health and wellness in their communities.

Vaya’s roots in North Carolina go back 50 years. Alongside Vaya members, recipients, providers, and community stakeholders, we are moving forward together toward a healthier North Carolina.

The Latest News

Vaya Stories

National Minority Mental Health Awareness Month:  Addressing mental health challenges faced by minority communities
19
Jul

July marks Minority Mental Health Awareness Month, a critical time to spotlight…

Vaya Health Offers Members Free GED Credentials Through GEDWorks Program
15
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ASHEVILLE, NC —Vaya Health is partnering with GED Testing Service’s GEDWorks program…

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18
Jun

ASHEVILLE, NC – A little over a month since the launch of…

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14
Jun

June 15 is World Elder Abuse Awareness Day. At Vaya, we recognize…

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12
Jun

ASHEVILLE, NC – Vaya Health leaders plan to discuss innovative approaches aimed…

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