Media Center

Welcome to our media center. We place a high priority on ensuring members of the media promptly receive public information related to Vaya or about issues involving mental health, substance use disorder and  intellectual or developmental disabilities in western North Carolina.

Please direct all news media inquiries to:
Rachel Leonard-Spencer, Marketing and Communications Coordinator
Telephone: 828-225-2785, ext. 5197

Additional information is available using the menu to the right. As a public organization, we strive to be transparent, accountable and accessible. Thank you for your interest in Vaya Health and the people we serve.

Vaya Health 101

We manage public funds for the prevention and treatment of mental illness, substance use disorder and intellectual/developmental disabilities in 23 western North Carolina counties. These funds come from Medicaid, state government, local county governments and the federal government (such as block grants). We primarily serve individuals who receive Medicaid, are uninsured or underinsured.

We do not provide treatment services directly. Services are provided by our contracted network of more than 600 providers and practitioners located throughout the region.

We are a N.C. local government agency headquartered in Asheville. Our regional offices are located in Sylva, Waynesville, Lenoir and Boone, with smaller offices located in approximately 12 additional counties. We currently employ about 500 individuals based throughout the western third of the state.

Call 1-800-849-6127 toll free 24/7 to access mental health, substance use and intellectual and/or developmental disability services. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.