Contact Us

The Vaya Total Care team is here for you. To find out if you may qualify or for information about how to get started, please call us today. We are available to talk with you about your healthcare goals and help you and your loved ones decide what is right for you. Our team can answer your questions about Vaya Total Care, along with other services that may be available to you in your local community.

Your behavioral health provider can also provide information and referrals to help get you started on your way to better health. To search for mental health, substance use and/or intellectual or developmental disability providers near you, please visit our Provider Search tool. You can also visit https://dma.ncdhhs.gov/find-a-doctor for a list of local providers who offer Medicaid services.

If you would like to learn more about the benefits of Vaya Total Care or find out if you may qualify, please contact us today. Our customer services representatives are available 24 hours a day, 7 days a week to assist you in finding the right care at the right time. To speak with a member of our team, please call our 24-hour access to care number at 1-800-849-6127.

Call 1-800-849-6127 toll free 24/7 to access mental health, substance use and intellectual and/or developmental disability services. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.