Who We Serve

Vaya Total Care is available throughout western North Carolina. It is designed to help people with mental health, substance use and/or intellectual or developmental disabilities (IDD) who may also need medical and social support. If you live in one of Vaya Health’s 23 counties, are between ages four and 65 and think that you may benefit from this program, please contact your care coordinator or behavioral health provider today. They are available to answer your questions and can help you connect with the services and supports you may need, including Vaya Total Care. You can also speak with a customer services representative by calling our 24-hour access to care number at 1-800-849-6127. Our team will listen to your concerns and help you decide if Vaya Total Care may be right for you.

Call us today to see if Vaya Total Care is right for you! 1-800-849-6127. (Toll free 24/7)      //     Call us today to see if Vaya Total Care is right for you! 1-800-849-6127. (Toll free 24/7)

Call 1-800-849-6127 toll free 24/7 to access mental health, substance use and intellectual and/or developmental disability services. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.