We believe having a safe and stable place to live is an integral part of wellbeing and recovery. Our Housing Supports Team focuses on improving quality of life for specialty populations by placing emphasis on the following social determinants of health domains: 1) economic stability; 2) neighborhood & built environment.

We do this by:

  1. collaborating among federal-state and local-level partners;
  2. exploring how internal and external programs can improve the health of members;
  3. identifying and creating common goals, projects and initiatives to advance services and supports; and
  4. equipping members with available knowledge and resources to maximize the positive impact for improving overall health.

This Housing Supports Team works with community partners to provide knowledge, resources and training about housing and residential options. The team also operates the Permanent Supportive Housing Program, Non-Medicaid Residential Services Program, the Housing Supports Grant, the Independence Program, the Integrated Supportive Housing Program and the Transitions to Community Living Voucher as part of the Transitions to Community Living Initiative (TCLI).

What we Operate and Manage

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The Transitions to Community Living Voucher Program is the State of North Carolina’s Tenant-Based Rental Assistance for eligible Transitions to Community Living participants seeking access to community-based supportive housing. TCLV is not an entitlement program. Approvals and payments are based on available state funding.

Permanent Supportive Housing is a combination of housing with indefinite leasing or rental assistance, paired with supportive services, to help individuals who are homeless, people with a disability and families with an adult or child with a disability to live as independently as possible. 

Non-Medicaid Residential Services are allocated in a manner that is fair, consistent and intended to help meet the medically necessary residential placement needs of eligible Vaya Health Plan members who are indigent, uninsured or under-insured. 

Housing Supports Grant is made available for use, as funds are available, in establishing less restrictive housing for adult mental health, substance use, and/or intellectual and developmental disability members whose gross income is equal to or less than 100% of the Federal Poverty Guidelines for a single individual. 

Independence Program is a combination of housing with short-term rental assistance, paired with supportive services, to assist members with complex health needs to  live as independently as possible.

 Integrated Supportive Housing Program is managed by the North Carolina Housing Finance Agency. Program provides interest-free loans for independent apartments where no more than 20% of the units are integrated and set-aside for persons with disabilities. 

Call 1-800-849-6127 toll free 24/7 to access mental health, substance use and intellectual and/or developmental disability services. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.