Welcome to the Member and Caregiver Resource Library! On this page you will find the resources you need to learn more about both the challenges and opportunities of mental health illness, substance abuse and intellectual/developmental disabilities in North Carolina. Use these documents and links to find the answers to your questions about recovery, support, and Vaya Health services.

Handbooks, Manuals & Brochures

These resources provide more information for our members and caregivers. Many of these documents relate to your rights and responsibilities. The Member Handbook also includes detailed information about Vaya Health’s Health Plan.

Substance Abuse

Learn more about substance use and substance abuse treatment:



Information related to Addiction Recovery Centers and Addiction Treatment Centers in Asheville, NC  and nearby cities:

  Addiction Recovery Centers

  Addiction Treatment Centers

Get Involved

Join us in serving individuals with mental health, developmental disability and substance abuse issues. You can participate in the following ways:

Online Application

   CFAC Application

   HRC Application

Call 1-800-849-6127 toll free 24/7 to access mental health, substance use and intellectual and/or developmental disability services. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.