NC-TOPPS Online Training

Welcome to the NC-TOPPS Training

Vaya Health providers are required to participate in the NC-TOPPS system as outlined by the NC-TOPPS guidelines.  NC-TOPPS interviews collect vital information about the people served by the North Carolina mental health and substance use system.  Vaya Health providers are expected to maintain a 90% compliance rating on submission of NC-TOPPS interviews as outlined on the NC-TOPPS Website.

To complete the training, please review all the slides below including the “how-to” videos within the training. Audio is only needed for viewing the how-to videos.

Note: A few people have reported that, blank black slides have appeared after a video has ended. We are working on this. If you experience any difficulty with the slides, please download a PDF of the slides here as reference material.

In Chrome and Edge browsers you may click on the arrows in the
right corner to make this presentation full screen. 

After you have completed the training to the right, please click the button below to take the test. Questions? Email



Once you finish the test you will be done. Official NC-TOPPS certificates will be emailed to you after we process your completion.

Call 1-800-849-6127 toll free 24/7 to access mental health, substance use and intellectual and/or developmental disability services. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.