Provider Manual

Our Provider Operations Manual and companion Claims Manual and Billing Guide provide detailed information and technical assistance to Vaya Health Contract Providers. The Manual covers all aspects and requirements of network participation.

The Manual and all requirements outlined within it are a binding part of every provider contract with Vaya Health.  We encourage all providers to read it carefully, as well as ensure all employees and contractors are familiar with the requirements.

New Provider Operations Manual coming soon. 

Call 1-800-849-6127 toll free 24/7 to access mental health, substance use and intellectual and/or developmental disability services. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.