Any email communications containing Private Health or Sensitive Information (PHI/SI) must be sent to us securely. Vaya Health uses Zixmail to send and receive secure email.


New to Zixmail?

Visit the Vaya Health Secure Message Center to register and activate your account.


Receiving a secure email from Vaya Health:

If Vaya Health sends you a secure message, you will receive a notification email with a link to the Vaya Health Secure Message Center.

Sending a secure email to Vaya Health:

Go to the Vaya Health Secure Message Center

  • Click the Compose tab
  • Compose your message
  • Click Send
  • Log out of your Vaya Health Zixmail account

Call 1-800-849-6127 toll free 24/7 to access mental health, substance use and intellectual and/or developmental disability services. Members can request materials in Spanish or English.

Llamar al número gratuito 1-800-849-6127 24/7 para obtener servicios y apoyo a la salud mental, discapacidades de desarrollo y abuso de sustancias. Los miembros pueden solicitar materiales en español o Inglés.