For a behavioral health crisis, call the Vaya Health Access to Services Line at 1-800-849-6127 any time of the day. If you are hearing impaired, call Relay NC at 711.
For questions about services, providers, or other general information, please call the Member & Recipient Services Line at 1-800-926-9003 between 7 a.m. to 6 p.m.
For providers, visit Provider Central or call the Provider Help Line at 1-828-225-2785 ext. 1512
For immediate medical attention, call 911.