{"id":22803,"date":"2022-05-06T15:37:41","date_gmt":"2022-05-06T19:37:41","guid":{"rendered":"\/?page_id=22803"},"modified":"2025-12-15T16:33:27","modified_gmt":"2025-12-15T21:33:27","slug":"member-handbook","status":"publish","type":"page","link":"https:\/\/www.vayahealth.com\/es\/health-plans\/nc-medicaid-direct\/member-handbook\/","title":{"rendered":"NC Medicaid Direct Manual del miembro"},"content":{"rendered":"\n<div>\n<div>\n<p>Our NC Medicaid Direct Member Handbook explains how your health plan works and what Medicaid services are available to you. Click below to read, save, or print a copy.<\/p>\n<\/div>\n\n\n<div class=\"gb-container gb-container-894f8e30\">\n<div class=\"gb-button-wrapper gb-button-wrapper-373b3e9f\">\n\n<a class=\"gb-button gb-button-cdb5a565 gb-button-text\" href=\"\/resources\/vaya-md-member-handbook\/\" target=\"_blank\" rel=\"noopener noreferrer\">Member Handbook [English] <\/a>\n\n\n\n<a class=\"gb-button gb-button-eea9b6f0 gb-button-text\" href=\"\/resources\/vaya-md-member-handbook-spanish\/\" target=\"_blank\" rel=\"noopener noreferrer\">Member Handbook [Espa\u00f1ol] <\/a>\n\n<\/div>\n<\/div>\n\n\n<div>\n<h5 class=\"gb-text\"><strong>Use this handbook to learn more about:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your benefits&nbsp;&nbsp;<\/li>\n\n\n\n<li>How to get care&nbsp;&nbsp;<\/li>\n\n\n\n<li>How to file an appeal or grievance<\/li>\n\n\n\n<li>Your rights and responsibilities&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>To request a printed copy, call our Member and Recipient Service Line at <a href=\"tel:18009629003\" target=\"_blank\" rel=\"noopener\" title=\"\">1-800-962-9003<\/a> (TTY 711) 7 a.m. to 6 p.m., Monday \u2013 Saturday. Call this number if you have questions about the handbook, to request a copy in another language, or to get a copy in large-print or another alternate format.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Our NC Medicaid Direct Member Handbook explains how your health plan works and what Medicaid services are available to you. Click below to read, save, or print a copy. Use [&hellip;]<\/p>\n","protected":false},"author":62,"featured_media":32114,"parent":51639,"menu_order":41,"comment_status":"closed","ping_status":"closed","template":"breadcrumbs","meta":{"_tec_requires_first_save":true,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","banner-text":"","banner-text-color":"","button-text":"","button-text-color":"","button-link":"","has-button-icon":"","background-color":"","has-background-icon":"","background-icon-color":"","second-featured-image":"","footnotes":""},"class_list":["post-22803","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/pages\/22803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/comments?post=22803"}],"version-history":[{"count":0,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/pages\/22803\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/pages\/51639"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/media\/32114"}],"wp:attachment":[{"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/media?parent=22803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}