{"id":22847,"date":"2022-05-09T16:10:24","date_gmt":"2022-05-09T20:10:24","guid":{"rendered":"\/?page_id=22847"},"modified":"2026-01-05T13:58:11","modified_gmt":"2026-01-05T18:58:11","slug":"ombudsman","status":"publish","type":"page","link":"https:\/\/www.vayahealth.com\/es\/get-help\/ombudsman\/","title":{"rendered":"Programa del Defensor del Pueblo"},"content":{"rendered":"
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El Defensor del Pueblo de Medicaid de Carolina del Norte es una organizaci\u00f3n independiente que ayuda a los beneficiarios de Medicaid de Carolina del Norte a comprender los programas disponibles y garantiza que tengan acceso a la atenci\u00f3n que necesitan. El Defensor del Pueblo ayuda a poner en contacto a las personas con recursos como asistencia jur\u00eddica, servicios sociales, recursos de vivienda, asistencia alimentaria y otros programas, y proporciona apoyo y educaci\u00f3n gratuitos y confidenciales.<\/p>\n\n\n\n

Para ponerse en contacto con el Defensor del Pueblo, llame al 1-877-201-3750<\/a> de 8 a 17 horas, de lunes a viernes. M\u00e1s informaci\u00f3n sobre el Defensor del Pueblo en Sitio web del Defensor del Pueblo de Medicaid del NCDHHS<\/a>.<\/p>\n<\/div>\n\n\n\n

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\u00bfC\u00f3mo puede ayudarme el Defensor del Pueblo de Medicaid de Carolina del Norte?<\/h3>\n\n\n\n

El Defensor del Pueblo de Medicaid de Carolina del Norte puede:<\/p>\n\n\n\n

    \n
  • Ayudarle a obtener la atenci\u00f3n que necesita<\/li>\n\n\n\n
  • Responder a sus preguntas sobre prestaciones<\/li>\n\n\n\n
  • Ayudarle a comprender sus derechos y responsabilidades<\/li>\n\n\n\n
  • Proporcionar informaci\u00f3n sobre NC Medicaid Managed Care<\/li>\n\n\n\n
  • Responder a sus preguntas sobre la inscripci\u00f3n o baja en un plan de salud<\/li>\n\n\n\n
  • Ayudarle a entender una notificaci\u00f3n que ha recibido<\/li>\n\n\n\n
  • Remitirle a otros organismos que puedan ayudarle con sus necesidades sanitarias.<\/li>\n\n\n\n
  • Ayuda con los problemas que no haya podido resolver con su proveedor de atenci\u00f3n sanitaria o su plan de salud.<\/li>\n\n\n\n
  • Defender a los afiliados que se enfrentan a problemas o reclamaciones que afectan al acceso a la atenci\u00f3n sanitaria.<\/li>\n\n\n\n
  • Informar al NCDHHS de los problemas de Medicaid en Carolina del Norte para que encuentre soluciones.<\/li>\n\n\n\n
  • Proporcionarle informaci\u00f3n para ayudarle con su recurso, reclamaci\u00f3n, mediaci\u00f3n o audiencia imparcial.<\/li>\n\n\n\n
  • Ponerle en contacto con asistencia jur\u00eddica si la necesita para resolver un problema con su asistencia sanitaria.<\/li>\n\n\n\n
  • Garantizar que su voz sea escuchada y que tenga acceso a una atenci\u00f3n sanitaria de alta calidad.<\/li>\n<\/ul>\n<\/div>\n\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"

    The NC Medicaid Ombudsman is an independent organization that helps NC Medicaid beneficiaries understand available programs and ensures they get access to the care they need. The Ombudsman helps connect […]<\/p>\n","protected":false},"author":62,"featured_media":50217,"parent":7696,"menu_order":82,"comment_status":"closed","ping_status":"closed","template":"breadcrumbs","meta":{"_tec_requires_first_save":true,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","banner-text":"","banner-text-color":"","button-text":"","button-text-color":"","button-link":"","has-button-icon":"","background-color":"","has-background-icon":"","background-icon-color":"","second-featured-image":"","footnotes":""},"class_list":["post-22847","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/pages\/22847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/comments?post=22847"}],"version-history":[{"count":0,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/pages\/22847\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/pages\/7696"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/media\/50217"}],"wp:attachment":[{"href":"https:\/\/www.vayahealth.com\/es\/wp-json\/wp\/v2\/media?parent=22847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}