{"id":26620,"date":"2022-04-26T09:39:51","date_gmt":"2022-04-26T13:39:51","guid":{"rendered":"\/?page_id=22448"},"modified":"2025-12-15T16:31:42","modified_gmt":"2025-12-15T21:31:42","slug":"member-handbook","status":"publish","type":"page","link":"https:\/\/www.vayahealth.com\/es\/health-plans\/vaya-total-care\/member-handbook\/","title":{"rendered":"Plan a medida Manual del afiliado"},"content":{"rendered":"<div class=\"gb-container gb-container-f1dec238\"><div class=\"gb-inside-container\">\n\n<div>\n<p>Our Behavioral Health and Intellectual\/Developmental Disabilities Tailored Plan Member Handbook explains how your health plan works and what Medicaid services are available to you as a Vaya Total Care member. Click below to read, save, or print a copy.<\/p>\n<\/div>\n\n\n\n<div><div class=\"gb-button-wrapper gb-button-wrapper-373b3e9f\">\n\n<a class=\"gb-button gb-button-cdb5a565 gb-button-text\" href=\"\/resources\/vaya-tp-member-handbook\/\" target=\"_blank\" rel=\"noopener noreferrer\">Member Handbook [English] <\/a>\n\n\n\n<a class=\"gb-button gb-button-eea9b6f0 gb-button-text\" href=\"\/resources\/vaya-tp-member-handbook-spanish\/\" target=\"_blank\" rel=\"noopener noreferrer\">Member Handbook [Espa\u00f1ol] <\/a>\n\n<\/div><\/div>\n\n\n\n<div>\n<h5 class=\"gb-text\"><strong>Use this handbook to learn more about:&nbsp;<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your benefits&nbsp;<\/li>\n\n\n\n<li>How to get care&nbsp;<\/li>\n\n\n\n<li>Extra support and programs to keep you healthy&nbsp;<\/li>\n\n\n\n<li>How to file an appeal or grievance<\/li>\n\n\n\n<li>Your rights and responsibilities&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>To request a printed copy, call the Member and Recipient Service Line at <a href=\"tel:1-800-962-9003\" target=\"_blank\" rel=\"noopener\" title=\"\">1-800-962-9003<\/a> (TTY 711) 7 a.m. to 6 p.m., Monday \u2013 Saturday. Call this number if you have questions about the handbook, to request a copy in Spanish or another language, or to get a copy in large-print or another alternate format.<\/p>\n<\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Our Behavioral Health and Intellectual\/Developmental Disabilities Tailored Plan Member Handbook explains how your health plan works and what Medicaid services are available to you as a Vaya Total Care member. 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