{"id":26633,"date":"2022-04-26T09:39:52","date_gmt":"2022-04-26T13:39:52","guid":{"rendered":"\/?page_id=22458"},"modified":"2025-12-15T16:31:11","modified_gmt":"2025-12-15T21:31:11","slug":"recipient-handbook","status":"publish","type":"page","link":"https:\/\/www.vayahealth.com\/es\/health-plans\/state-funded-services\/recipient-handbook\/","title":{"rendered":"Manual del beneficiario"},"content":{"rendered":"<section class=\"gb-container gb-container-0377a611\"><div class=\"gb-inside-container\">\n\n<div>\n<p>Our Behavioral Health and Intellectual\/Developmental Disabilities (I\/DD) Recipient Handbook explains how your health plan works and what State-funded services may be available to you. Click below to read, save, or print a copy.<\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-cf4c0acc\"><div class=\"gb-button-wrapper gb-button-wrapper-90a36199\">\n\n<a class=\"gb-button gb-button-27efb452 gb-button-text\" href=\"\/resources\/vaya-tp-recipient-handbook\/\" target=\"_blank\" rel=\"noopener noreferrer\">Recipient Handbook [English]<\/a>\n\n\n\n<a class=\"gb-button gb-button-26c3c6d9 gb-button-text\" href=\"\/resources\/vaya-tp-recipient-handbook-spanish\/\" target=\"_blank\" rel=\"noopener noreferrer\">Recipient Handbook [Espa\u00f1ol]<\/a>\n\n<\/div><\/div>\n\n\n\n<div>\n<h5 class=\"gb-text\"><strong>Use this handbook to learn more about:&nbsp;<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mental health, substance use disorder, I\/DD, and traumatic brain injury (TBI) services<\/li>\n\n\n\n<li>How to get care<\/li>\n\n\n\n<li>How to file a complaint or appeal<\/li>\n\n\n\n<li>Your rights and responsibilities<\/li>\n<\/ul>\n\n\n\n<p>If you have questions about the handbook or need a printed copy, a copy in Spanish or another language, or a copy in large print or another alternate format, call the Member and Recipient Service Line at <a href=\"tel:1-800-962-9003\" target=\"_blank\" rel=\"noopener\" title=\"\">1-800-962-9003<\/a> (TTY <a href=\"tel:711\" target=\"_blank\" rel=\"noopener\" title=\"\">711<\/a>) 7 a.m. to 6 p.m., Monday \u2013 Saturday.<\/p>\n<\/div>\n\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Our Behavioral Health and Intellectual\/Developmental Disabilities (I\/DD) Recipient Handbook explains how your health plan works and what State-funded services may be available to you. 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