{"id":7696,"date":"2018-07-11T10:50:23","date_gmt":"2018-07-11T14:50:23","guid":{"rendered":"\/?page_id=7696"},"modified":"2025-08-27T09:53:19","modified_gmt":"2025-08-27T13:53:19","slug":"get-help","status":"publish","type":"page","link":"https:\/\/www.vayahealth.com\/es\/get-help\/","title":{"rendered":"Obtener ayuda"},"content":{"rendered":"<div>\n<div class=\"gb-element-e2d892fe\">\n<div class=\"wp-block-columns has-2-columns is-layout-flex wp-container-core-columns-is-layout-9fa5bd33 wp-block-columns-is-layout-flex\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/www.vayahealth.com\/wp-content\/uploads\/2025\/02\/Therapist-Working-With-Younger-Man.webp\" alt=\"Un terapeuta habla con un hombre m\u00e1s joven con chaqueta vaquera que tiene las manos cruzadas y los dedos entrelazados.\" class=\"wp-image-49135\" srcset=\"https:\/\/www.vayahealth.com\/wp-content\/uploads\/2025\/02\/Therapist-Working-With-Younger-Man.webp 800w, https:\/\/www.vayahealth.com\/wp-content\/uploads\/2025\/02\/Therapist-Working-With-Younger-Man-300x200.webp 300w, https:\/\/www.vayahealth.com\/wp-content\/uploads\/2025\/02\/Therapist-Working-With-Younger-Man-768x512.webp 768w, https:\/\/www.vayahealth.com\/wp-content\/uploads\/2025\/02\/Therapist-Working-With-Younger-Man-18x12.webp 18w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p><strong>\u00bfNecesita ayuda en una crisis?<\/strong><\/p>\n\n\n\n<p>\u00bfEst\u00e1 sufriendo usted o alguien que conoce una crisis de salud mental o de consumo de sustancias? La buena noticia es que hay varias maneras de conseguir <strong><a href=\"\/es\/get-help\/crisis-help\/\" title=\"\">ayuda en caso de crisis<\/a><\/strong>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.vayahealth.com\/wp-content\/uploads\/2025\/04\/Man-Bench-In-Nature-Get-Help_2457704173.webp\" alt=\"Un hombre se sienta solo en un banco de madera frente a una zona boscosa verde y frondosa.\" class=\"wp-image-50053\" srcset=\"https:\/\/www.vayahealth.com\/wp-content\/uploads\/2025\/04\/Man-Bench-In-Nature-Get-Help_2457704173.webp 600w, https:\/\/www.vayahealth.com\/wp-content\/uploads\/2025\/04\/Man-Bench-In-Nature-Get-Help_2457704173-300x200.webp 300w, https:\/\/www.vayahealth.com\/wp-content\/uploads\/2025\/04\/Man-Bench-In-Nature-Get-Help_2457704173-18x12.webp 18w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<p><strong>\u00bfC\u00f3mo se encuentra?<\/strong><\/p>\n\n\n\n<p>Toda salud empieza por la salud mental. <a href=\"\/es\/benefits-services\/mental-health\/screening\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Realice un cribado gratuito en l\u00ednea<\/a> para ver si usted o alguien que le importa deber\u00eda ponerse en contacto con un profesional de la salud mental.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-a1411575\">\n<div class=\"wp-block-columns has-border-color has-vaya-blue-border-color has-vaya-highlight-blue-background-color has-background is-layout-flex wp-container-core-columns-is-layout-866e98dc wp-block-columns-is-layout-flex\" style=\"border-width:5px;border-radius:12px;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);flex-basis:50%\">\n<p style=\"padding-right:0\"><strong>Hable con un profesional cualificado a cualquier hora del d\u00eda o de la noche. <\/strong>Llame a la l\u00ednea gratuita de crisis de salud mental del Vaya Health, disponible las 24 horas del d\u00eda, los 7 d\u00edas de la semana, al <a href=\"tel:1-800-849-6127\" target=\"_blank\" rel=\"noopener\" title=\"\">1-800-849-6127<\/a> si usted o alguien que conoce sufre una crisis de salud mental o de consumo de sustancias.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:0px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);flex-basis:50%\">\n<p style=\"padding-left:0\"><strong>Obtenga m\u00e1s informaci\u00f3n o ayuda con las citas peri\u00f3dicas. <\/strong>Llame a nuestra l\u00ednea de atenci\u00f3n a los afiliados y beneficiarios <a href=\"tel:1-800-962-9003\" target=\"_blank\" rel=\"noopener\" title=\"\">1-800-962-9003<\/a> (de 7.00 a 18.00 horas, de lunes a s\u00e1bado) si tiene alguna pregunta sobre Vaya o sobre los servicios que pueden estar a su disposici\u00f3n.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Si tiene una urgencia m\u00e9dica o vital, llame al <a href=\"tel:911\" title=\"\">911<\/a> o acuda inmediatamente al servicio de urgencias de un hospital. Las personas con deficiencias auditivas deben marcar <a href=\"tel:711\" title=\"\">711<\/a> para llegar al rel\u00e9 NC.<\/strong><\/p>\n<\/div>\n\n\n\n<div>\n<p>Cada d\u00eda ayudamos a las personas que buscan atenci\u00f3n por primera vez. Ayudamos a las personas que retoman el tratamiento y a las que llaman en nombre de un ser querido. Colaboramos estrechamente con los proveedores de asistencia sanitaria para promover servicios de calidad que est\u00e9n disponibles cuando los necesite.<\/p>\n\n\n\n<p>La asistencia en caso de crisis est\u00e1 disponible para todas las personas que llamen, las 24 horas del d\u00eda. Nuestros profesionales de Atenci\u00f3n al Afiliado y al Beneficiario tambi\u00e9n pueden ayudarle con las citas para la atenci\u00f3n rutinaria, responder a sus preguntas sobre Vaya y compartir informaci\u00f3n sobre los servicios que pueden estar a su disposici\u00f3n. Los residentes de nuestra regi\u00f3n que no tengan seguro m\u00e9dico pueden optar a recibir asistencia.<\/p>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Need help in a crisis? Are you or is someone you know experiencing a mental health or substance use crisis? 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