{"id":24960,"date":"2022-04-21T11:00:18","date_gmt":"2022-04-21T15:00:18","guid":{"rendered":"https:\/\/www.vayahealth.com\/?p=24960"},"modified":"2025-05-02T08:03:20","modified_gmt":"2025-05-02T12:03:20","slug":"peer-support-specialists-going-beyond-the-call-of-duty","status":"publish","type":"post","link":"https:\/\/www.vayahealth.com\/es\/news-and-stories\/peer-support-specialists-going-beyond-the-call-of-duty\/","title":{"rendered":"Especialistas en apoyo mutuo: M\u00e1s all\u00e1 del deber"},"content":{"rendered":"<p>\"Vine a la casa trampa a morir\", dijo.<\/p>\n\n\n\n<p>Cuando oy\u00f3 esas palabras, a Tracy Effler le preocup\u00f3 que cumpliera su plan antes de que acabara la noche. Como especialista de apoyo entre iguales en gesti\u00f3n de cuidados Vaya, nunca antes hab\u00eda experimentado que alguien fuera tan crudo con ella. Inmediatamente abri\u00f3 de un tir\u00f3n la puerta del coche y se subi\u00f3 para consolar al miembro y a su esposa.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"241\" height=\"300\" src=\"https:\/\/www.vayahealth.com\/wp-content\/uploads\/2022\/04\/Screenshotpicturetracy-e1651091326888-241x300.jpg\" alt=\"Tiro en la cabeza de Tracy Hayes con gafas.\" class=\"wp-image-25043\" srcset=\"https:\/\/www.vayahealth.com\/wp-content\/uploads\/2022\/04\/Screenshotpicturetracy-e1651091326888-241x300.jpg 241w, https:\/\/www.vayahealth.com\/wp-content\/uploads\/2022\/04\/Screenshotpicturetracy-e1651091326888-824x1024.jpg 824w, https:\/\/www.vayahealth.com\/wp-content\/uploads\/2022\/04\/Screenshotpicturetracy-e1651091326888-768x955.jpg 768w, https:\/\/www.vayahealth.com\/wp-content\/uploads\/2022\/04\/Screenshotpicturetracy-e1651091326888.jpg 868w\" sizes=\"auto, (max-width: 241px) 100vw, 241px\" \/><\/figure>\n\n\n\n<p>\"As\u00ed es mi coraz\u00f3n y la pasi\u00f3n que tengo por querer ayudar a la gente\", dijo Tracy. \"No pod\u00eda creer lo que sal\u00eda de su boca. Se estaba rindiendo\".<\/p>\n\n\n\n<p>Se supon\u00eda que estaba en casa despu\u00e9s de un largo d\u00eda de trabajo. Sin embargo, una amiga se puso en contacto con ella, sin saber que la pareja tambi\u00e9n hab\u00eda hablado con Tracy a lo largo del d\u00eda. La amiga iba a ver a la pareja y ten\u00eda miedo de ir sola. Cuando Tracy se reuni\u00f3 con ella, la pareja estaba sentada en el asiento trasero de su coche. Hac\u00eda 36 grados y cada vez hac\u00eda m\u00e1s fr\u00edo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Colmar las lagunas<\/h2>\n\n\n\n<p>\"Llevaba todo el d\u00eda intentando ayudarles y tem\u00eda por ellos durante la noche\", dijo Tracy.<\/p>\n\n\n\n<p>El Departamento de Servicios Sociales se hab\u00eda llevado a los hijos de la pareja. Les hab\u00edan robado sus pertenencias. Y se encontraban debajo de un puente con su perro como \u00fanica posesi\u00f3n. Hab\u00edan viajado desde otro condado para intentar recuperar a sus hijos. Al no conseguirlo, perdieron la esperanza. La casa trampa estaba a poca distancia.<\/p>\n\n\n\n<p>\"Tracy est\u00e1 exactamente donde se supone que debe estar y haciendo lo que se supone que debe hacer en este mundo\", dijo Courtney Stiles, gerente de gesti\u00f3n de la atenci\u00f3n de MHSU en Vaya. \"Ella utiliz\u00f3 sus conocimientos y experiencia profesional para tratar de conectar a estas dos personas con recursos y apoyos en un momento de crisis\".<\/p>\n\n\n\n<p>Por desgracia, no hab\u00eda recursos disponibles. Incluso la unidad m\u00f3vil de crisis ten\u00eda lista de espera y no pudo conseguir a nadie para hablar con ellos ese d\u00eda. Aunque Tracy dijo a la pareja que la mejor opci\u00f3n era ir andando a urgencias, decidieron pasar la noche bajo el puente.<\/p>\n\n\n\n<p>Lo \u00fanico que Tracy y la amiga pod\u00edan hacer era apoyarles hasta que estuvieran preparados y pudieran recibir ayuda. Cuando lleg\u00f3 para reunirse con ellos, Tracy les llev\u00f3 mantas, bocadillos e incluso comida para el perro. Pero lo que realmente les dio fueron palabras de \u00e1nimo y compasi\u00f3n, d\u00e1ndoles esperanza en lo que parec\u00eda una situaci\u00f3n desesperada. Es lo que mejor sabe hacer.<\/p>\n\n\n\n<p>La pareja sobrevivi\u00f3 a la noche y encontr\u00f3 quien la llevara a casa de un familiar a la ma\u00f1ana siguiente. Ahora tienen un lugar seguro donde alojarse y acceso a los recursos que necesitan para iniciar los pasos hacia la recuperaci\u00f3n y recuperar a sus hijos.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Los compa\u00f1eros marcan la diferencia<\/h2>\n\n\n\n<p>Los especialistas en apoyo entre iguales entienden por lo que est\u00e1 pasando la otra persona en su camino hacia la recuperaci\u00f3n. Se encuentran a medio camino, les apoyan y les demuestran que la recuperaci\u00f3n es posible. A veces, se trata simplemente de estar ah\u00ed para la otra persona. Tracy se encuentra a menudo dando paseos con los miembros o llev\u00e1ndolos a las citas con el m\u00e9dico.<\/p>\n\n\n\n<p><strong>\u00bfQu\u00e9 es un especialista en apoyo entre iguales (PSS)?<\/strong><br><a href=\"https:\/\/pss.unc.edu\/\">Especialistas en apoyo mutuo<\/a> son personas que viven en recuperaci\u00f3n de trastornos mentales y\/o por consumo de sustancias y que utilizan su experiencia vivida para ayudar a otros en su camino.<br>\"S\u00f3lo queremos que sepan que no est\u00e1n solos\", afirma Tracy.<\/p>\n\n\n\n<p><strong>Certificaci\u00f3n de apoyo entre iguales<\/strong><br>Tracy fue la primera PSS contratada en Vaya hace diez a\u00f1os. Aunque ya ten\u00eda su certificaci\u00f3n de apoyo entre iguales, Vaya ofrece <a href=\"https:\/\/www.vayahealth.com\/es\/get-involved\/education-opportunities\/peer-support\/\">formaci\u00f3n de especialistas en apoyo entre iguales<\/a>. Este curso de 40 horas cubre los prerrequisitos para el Programa de Especialista Certificado en Apoyo entre Pares de Carolina del Norte. Las fechas y lugares de formaci\u00f3n est\u00e1n disponibles en <a href=\"https:\/\/www.vayahealth.com\/es\/calendar\/\">Calendario de eventos de Vaya<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Un compa\u00f1ero puede hacer mucho<\/h2>\n\n\n\n<p>Contar con compa\u00f1eros de apoyo en el Departamento de Gesti\u00f3n de Cuidados aporta mucho valor y conocimiento al equipo. Gracias a su experiencia compartida, los PSS pueden conectar con los afiliados de una forma que otros profesionales no pueden.<\/p>\n\n\n\n<p>\"He visto a Tracy utilizar sus conocimientos profesionales para ir m\u00e1s all\u00e1 y servir a nuestros miembros Vaya\", dijo Courtney. \"Tambi\u00e9n es un recurso para otros miembros de la comunidad m\u00e1s all\u00e1 de sus obligaciones laborales asignadas y fuera del horario de trabajo\".<\/p>\n\n\n\n<p>Courtney no es la \u00fanica que piensa as\u00ed. Un miembro con el que Tracy trabaj\u00f3 en el pasado sigue elogi\u00e1ndola. Cuando el miembro dej\u00f3 de trabajar para Tracy, \u00e9sta habl\u00f3 con \u00e9l por tel\u00e9fono para informarle del cambio y animarle a continuar con su recuperaci\u00f3n. La miembro atribuye a esa conversaci\u00f3n la mayor raz\u00f3n por la que sigue progresando. Necesitaba o\u00edr que alguien ten\u00eda fe y confianza en sus capacidades.<\/p>\n\n\n\n<p>\"Queremos que est\u00e9n bien\", dijo Tracy. \"Haremos todo lo posible para que lo consigan\".<\/p>","protected":false},"excerpt":{"rendered":"<p>\u201cI came to the trap house to die,\u201d he said. When she heard those words, Tracy Effler worried he would fulfill his plan before the night was over. As a [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":24963,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_tec_requires_first_save":true,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","banner-text":"","banner-text-color":"","button-text":"","button-text-color":"","button-link":"","has-button-icon":"","background-color":"","has-background-icon":"","background-icon-color":"","second-featured-image":"","footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"categories":[227],"tags":[],"class_list":["post-24960","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Peer support is important when dealing with behavioral health challenges. 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