{"id":43855,"date":"2024-08-01T11:16:57","date_gmt":"2024-08-01T15:16:57","guid":{"rendered":"https:\/\/www.vayahealth.com\/?p=43855"},"modified":"2025-01-16T18:28:05","modified_gmt":"2025-01-16T23:28:05","slug":"the-vaya-total-care-perks-program","status":"publish","type":"post","link":"https:\/\/www.vayahealth.com\/es\/news-and-stories\/the-vaya-total-care-perks-program\/","title":{"rendered":"El programa Vaya Total Care Perks"},"content":{"rendered":"<p>Vaya Health sabe que la salud y el bienestar van m\u00e1s all\u00e1 de lo que ocurre dentro de la consulta del m\u00e9dico. A partir del 1 de julio, los afiliados a Vaya Total Care podr\u00e1n acceder a un nuevo conjunto de servicios de valor a\u00f1adido, conocidos como <a href=\"https:\/\/www.vayahealth.com\/es\/benefits-services\/vaya-total-care-perks\/\">Vaya Total Care Perks<\/a>. Estas ventajas est\u00e1n dise\u00f1adas para apoyar a los afiliados, ayud\u00e1ndoles a gestionar su salud y bienestar de forma m\u00e1s completa y eficaz. <\/p>\n\n\n\n<p>Vaya Total Care Perks ofrece una serie de servicios sin coste adicional para <a href=\"https:\/\/providers.vayahealth.com\/benefit-plans\/vaya-total-care\/\">Vaya Atenci\u00f3n personalizada<\/a> afiliados a Medicaid. Estos servicios atienden diversas necesidades, desde apoyo educativo hasta incentivos sanitarios y transporte no m\u00e9dico. Vaya Total Care Perks se alinea con la misi\u00f3n de Vaya de ayudar a las personas a obtener el apoyo que necesitan para vivir la vida que elijan. Al ofrecer estos servicios, Vaya permite a sus afiliados tomar el control de su salud y bienestar.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.vayahealth.com\/es\/news-and-stories\/vaya-health-offers-members-free-ged-credentials-through-gedworks-program\/\"><strong>GED\/Apoyo a la educaci\u00f3n<\/strong><\/a><strong>:<\/strong> Ayuda a quienes desean ampliar su formaci\u00f3n y mejorar sus perspectivas laborales.<\/li>\n\n\n\n<li><strong>WW\u2122 (antes Weight Watchers):<\/strong> Apoyo a los afiliados que deseen alcanzar sus objetivos de p\u00e9rdida de peso y salud.<\/li>\n\n\n\n<li><strong>Incentivos para las vacunas contra la gripe y la COVID:<\/strong> Est\u00edmulo y apoyo para estar al d\u00eda con las vacunas importantes.<\/li>\n\n\n\n<li><strong>Equipo de seguridad:<\/strong> Suministro del equipo de seguridad necesario para garantizar el bienestar de los afiliados en su vida cotidiana.<\/li>\n\n\n\n<li><strong>Extractor de leche\/clases de lactancia:<\/strong> Apoyo a las madres primerizas mediante extractores de leche y formaci\u00f3n sobre lactancia.<\/li>\n\n\n\n<li><strong>Reparto de comidas tras la hospitalizaci\u00f3n:<\/strong> Reparto de comidas nutritivas para ayudar a la recuperaci\u00f3n tras una estancia hospitalaria.<\/li>\n\n\n\n<li><strong>Transporte no m\u00e9dico:<\/strong> Asistencia de transporte para necesidades no m\u00e9dicas, garantizando que los afiliados puedan acceder a servicios y actividades esenciales.<\/li>\n<\/ul>\n\n\n\n<p>Para poder optar a Vaya Total Care Perks, los participantes deben ser miembros de Vaya Total Care con Medicaid. Algunas prestaciones tienen requisitos adicionales de elegibilidad, que pueden consultarse en la p\u00e1gina <a href=\"https:\/\/www.vayahealth.com\/es\/benefits-services\/vaya-total-care-perks\/\">P\u00e1gina web Vaya Total Care Perks<\/a>. <a href=\"https:\/\/www.vayahealth.com\/es\/\">Sitio web de Vaya<\/a> tambi\u00e9n incluye recursos para ayudar a los afiliados a comprender estas ventajas, incluida informaci\u00f3n detallada sobre prestaciones, requisitos y c\u00f3mo solicitar servicios.<\/p>\n\n\n\n<p>Adem\u00e1s de Vaya Total Care Perks, Vaya se ha asociado con Navitus Health Solutions, WellCare y otras entidades para ofrecer m\u00e1s l\u00edneas de servicio a sus afiliados.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.vayahealth.com\/es\/benefits-services\/pharmacy\/\">Servicios de farmacia<\/a><\/p>\n\n\n\n<p>Vaya se ha asociado con Navitus Health Solutions para gestionar las prestaciones farmac\u00e9uticas del Plan a Medida, que incluyen medicamentos con receta, determinados medicamentos de venta libre, insulina y suministros para diab\u00e9ticos, agentes para dejar de fumar, anticonceptivos de urgencia y suministros m\u00e9dico-quir\u00fargicos.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u00ednea de servicio: La l\u00ednea de atenci\u00f3n farmac\u00e9utica Vaya (1-800-540-6083) est\u00e1 disponible de lunes a viernes, de 7.00 a 18.00 horas, incluidos los d\u00edas festivos. Las personas que llamen fuera de este horario recibir\u00e1n una llamada de vuelta al siguiente d\u00eda laborable.<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.vayahealth.com\/es\/contact\/\">L\u00ednea enfermera<\/a><\/p>\n\n\n\n<p>Vaya tiene un contrato con WellCare para proporcionar una l\u00ednea de enfermer\u00eda para los miembros de Medicaid del plan a medida, disponible las 24 horas del d\u00eda, los 7 d\u00edas de la semana, en el 1-800-290-1623. Esta l\u00ednea ofrece asesoramiento para cuestiones m\u00e9dicas y de salud f\u00edsica. Los miembros tambi\u00e9n pueden ser transferidos a la Vaya Behavioral Health Crisis Line si es necesario.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.vayahealth.com\/es\/benefits-services\/transportation-assistance\/\">Transporte sanitario no urgente (NEMT)<\/a><\/p>\n\n\n\n<p>NEMT incluye viajes de ida y vuelta a cualquier cita de Medicaid, incluyendo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00e9dicos o especialistas<\/li>\n\n\n\n<li>Recogida de recetas<\/li>\n\n\n\n<li>Citas de salud mental<\/li>\n\n\n\n<li>Tratamiento del consumo de sustancias<\/li>\n<\/ul>\n\n\n\n<p>Los beneficiarios de Medicaid Vaya Total Care pueden obtener transporte gratuito para diferentes necesidades. Para programar un transporte para una cita, llame a Modivcare (1-888-621-2084) de lunes a s\u00e1bado, de 7 a.m. a 6 p.m. Los beneficiarios de NC Medicaid Direct pueden solicitar los servicios NEMT de un <a href=\"https:\/\/www.ncdhhs.gov\/localDSS\">DSS local<\/a>.<\/p>\n\n\n\n<p><strong>Servicios visuales&nbsp;<\/strong><\/p>\n\n\n\n<p>Vaya colabora con <a href=\"https:\/\/myavesis.com\/\">Av\u0113sis<\/a> para proporcionar a los afiliados y beneficiarios servicios de atenci\u00f3n oftalmol\u00f3gica. Los afiliados y beneficiarios pueden llamar al (1-866-889-4457) para:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verificar las prestaciones<\/li>\n\n\n\n<li>Localizar proveedores<\/li>\n\n\n\n<li>Programar citas<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.vayahealth.com\/es\/vaya-total-care\/nc-medicaid-services\/access-to-care\/#:~:text=If%20you%20are%20not%20sure,7%20a.m.%20to%206%20p.m.\">Otras l\u00edneas de llamada<\/a> para los miembros, beneficiarios y proveedores de Vaya incluyen:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La L\u00ednea de Atenci\u00f3n al Afiliado y al Beneficiario (1-800-962-9003) est\u00e1 disponible de lunes a s\u00e1bado, de 7.00 a 18.00 horas, festivos incluidos, para obtener informaci\u00f3n general o ayuda con una pregunta o queja.<\/li>\n\n\n\n<li>La L\u00ednea de Crisis de Salud Conductual (1-800-849-6127) est\u00e1 disponible 24 horas al d\u00eda, siete d\u00edas a la semana, con intervenci\u00f3n en crisis e informaci\u00f3n sobre servicios locales. Las llamadas son confidenciales.<\/li>\n\n\n\n<li>La L\u00ednea de Servicio de Apoyo a Proveedores (1-866-990-9712) est\u00e1 disponible de lunes a s\u00e1bado, de 7.00 a 18.00 horas, incluidos los d\u00edas festivos, para los proveedores que atienden a afiliados y beneficiarios del Vaya.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Vaya Health knows that more goes into health and well-being than what happens inside the doctor\u2019s office. Beginning July 1, Vaya Total Care members can access a new suite of [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":43858,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_tec_requires_first_save":true,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","banner-text":"","banner-text-color":"","button-text":"","button-text-color":"","button-link":"","has-button-icon":"","background-color":"","has-background-icon":"","background-icon-color":"","second-featured-image":"","footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"categories":[227],"tags":[],"class_list":["post-43855","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Vaya Health knows that more goes into health and well-being than what happens inside the doctor\u2019s office. 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