{"id":55581,"date":"2025-12-16T16:07:22","date_gmt":"2025-12-16T21:07:22","guid":{"rendered":"https:\/\/www.vayahealth.com\/?p=55581"},"modified":"2025-12-16T16:10:20","modified_gmt":"2025-12-16T21:10:20","slug":"vayas-role-in-the-hurricane-helene-response","status":"publish","type":"post","link":"https:\/\/www.vayahealth.com\/es\/news-and-stories\/vayas-role-in-the-hurricane-helene-response\/","title":{"rendered":"Una mirada retrospectiva al papel de Vaya Health en la respuesta al hurac\u00e1n Helene"},"content":{"rendered":"<div>\n<div>\n<p>Cuando el hurac\u00e1n Helene arras\u00f3 el oeste de Carolina del Norte, trajo consigo lluvias r\u00e9cord, carreteras destrozadas, cortes generalizados y fallos graves en las comunicaciones. Para muchos residentes, el impacto fue inmediato y cambi\u00f3 sus vidas. Para Vaya Health, se convirti\u00f3 en un momento decisivo de servicio, coordinaci\u00f3n y resistencia comunitaria.<\/p>\n\n\n\n<p>Como organizaci\u00f3n p\u00fablica de atenci\u00f3n administrada que brinda apoyo a personas con necesidades de salud mental, trastornos por consumo de sustancias, discapacidades intelectuales y del desarrollo (I\/DD) y lesiones cerebrales traum\u00e1ticas (TBI), Vaya desempe\u00f1a un papel fundamental en el cuidado de algunas de las poblaciones de mayor riesgo de la regi\u00f3n. Gracias a la dedicaci\u00f3n y el liderazgo de muchas personas, entre ellas la directora de zona y consejera delegada de Vaya, Tracy Hayes, la organizaci\u00f3n se moviliz\u00f3 r\u00e1pidamente para garantizar que el personal y los miembros estuvieran seguros, localizados y pudieran acceder a la ayuda esencial.<\/p>\n\n\n\n<p>Hayes ha descrito Vaya de forma sencilla: la organizaci\u00f3n existe para servir a las personas. Esa misi\u00f3n gui\u00f3 cada paso de la respuesta. Con los servicios de telefon\u00eda m\u00f3vil e Internet ca\u00eddos en gran parte de la regi\u00f3n, el personal de Vaya se desplaz\u00f3 a las zonas donde pod\u00eda encontrar se\u00f1al para comprobar el estado de los miembros de alto riesgo y coordinar la atenci\u00f3n. Muchos empleados estaban afrontando p\u00e9rdidas personales, pero siguieron acudiendo, a veces abri\u00e9ndose paso entre los escombros para llegar a las personas que ten\u00edan a su cargo.<\/p>\n\n\n\n<p>Los retos eran a la vez inmediatos y complejos. Los m\u00e9dicos de Vaya prestaron apoyo a los refugios de emergencia, los equipos entregaron suministros esenciales a las agencias proveedoras y el personal utiliz\u00f3 los datos disponibles para identificar a los miembros cuyas necesidades de medicaci\u00f3n o equipos m\u00e9dicos los pon\u00edan en mayor riesgo. En varios casos, el personal se coordin\u00f3 con los proveedores m\u00e9dicos y entreg\u00f3 en mano medicamentos esenciales cuando las carreteras estaban intransitables.<\/p>\n\n\n\n<p>Proveedores como RHA Health Services, Appalachian Community Services, en colaboraci\u00f3n con ncgCARE, y Daymark Recovery Services colaboraron estrechamente con el Vaya para mantener operativos los centros de crisis y los equipos m\u00f3viles. Cada d\u00eda surg\u00edan historias de la comunidad: desde m\u00e9dicos que permanec\u00edan al tel\u00e9fono con residentes varados hasta que llegaban los equipos de rescate hasta l\u00edderes locales y LME\/MCO asociadas que entregaban suministros donados.<\/p>\n\n\n\n<p>El hurac\u00e1n Helene puso de relieve la fuerza de una comunidad que se une en situaciones de crisis, as\u00ed como la importancia de la preparaci\u00f3n y de unas redes de proveedores s\u00f3lidas. Como se\u00f1al\u00f3 Hayes, los d\u00edas m\u00e1s dif\u00edciles fueron tambi\u00e9n los m\u00e1s inspiradores, gracias a un personal que demostr\u00f3 capacidad de recuperaci\u00f3n, compasi\u00f3n y un compromiso inquebrantable con las personas a las que atiende.<\/p>\n\n\n\n<p>Para conocer m\u00e1s a fondo la respuesta de Vaya y el liderazgo que la respalda, consulte la cobertura reciente en el Triangle Business Journal, incluido el reportaje sobre <a href=\"https:\/\/www.bizjournals.com\/triangle\/news\/2025\/12\/05\/north-carolina-mental-health-system-helene.html\" target=\"_blank\" rel=\"noopener\" title=\"\">Esfuerzos de recuperaci\u00f3n tras el hurac\u00e1n Helene<\/a> y el perfil en Vaya Health <a href=\"https:\/\/www.bizjournals.com\/triangle\/news\/2025\/12\/05\/north-carolina-mental-health-system-helene.html\" target=\"_blank\" rel=\"noopener\" title=\"\">Directora General Tracy Hayes<\/a>.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>When Hurricane Helene swept across western North Carolina, it brought record-breaking rainfall, washed-out roads, widespread outages, and major communication failures. For many residents, the impact was immediate and life-altering. 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