The Long-Term Services and Supports (LTSS) Member Advisory Committee provides stakeholder input and advice about the LTSS covered by Vaya, including care provided in the home, in community-based settings, or in facilities such as nursing homes.
The committee meets all requirements of 42 C.F.R. § 438.110.
What does a LTSS member do?
The LTSS Member Advisory Committee reviews and provides feedback on relevant Vaya reports. The committee’s input serves as an early warning system for emerging issues related to member experience and quality of care. Vaya’s Quality Management Department reviews any specific committee concerns and helps coordinate resolutions, refers issues for investigations as needed, and reports to Vaya’s Quality Improvement Committee.
LTSS Member Advisory Committee Membership
Committee membership includes:
- Members receiving LTSS and their authorized representatives
- LTSS providers
- Care managers from Advanced Medical Home Plus practices and Care Management Agencies serving members with LTSS needs
- Vaya staff involved in LTSS authorization or care management of members using LTSS
For more information, call 1-800-893-6246 and ask to speak with a Member Engagement Team member.
