Crisis Intervention Team Training

More than 1,600 law enforcement officers, first responders, and other professionals have completed Vaya Health’s Crisis Intervention Team (CIT) program. CIT trainings are designed to improve the way law enforcement and the community respond to people experiencing a behavioral health crisis or to individuals with an intellectual/developmental disability (I/DD). The CIT program is based on the “Memphis Model,” which was originally developed in 1988. A best practice guide is available through CIT International.

CIT is a partnership among law enforcement, mental health provider agencies, and individuals and families affected by behavioral health disorders. Its goal is to help divert people from the criminal justice system by identifying options for services.

In North Carolina, more than 11,000 officers and more than 2,400 first responders and telecommunicators are now trained in CIT. Designed to improve safety, CIT can help de-escalate crisis situations, direct individuals to appropriate behavioral health services, strengthen ties with the community, and reduce arrests.

“CIT helps our officers meet the needs of community members experiencing a crisis, which is often different than a traditional criminal matter.”