Long-Term Services and Supports Member Advisory Committee
The Long-Term Services and Supports Member Advisory Committee (LTSS MAC) provides stakeholder input and advice regarding the LTSS covered under Vaya’s Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan and Prepaid Health Plan contracts, including care provided in the home, in community-based settings, or in facilities such as nursing homes.
The committee meets all requirements of 42 C.F.R. § 438.110.
- Members receiving LTSS and their authorized representatives
- LTSS providers
- Care managers from AMH+ practices and Care Management Agencies (CMAs) serving members with LTSS needs
- Tailored Plan staff involved in the authorization of LTSS and/or care management of members receiving LTSS
The LTSS MAC reviews and provides feedback on relevant Vaya reports. The committee’s input will serve as an early warning system for emerging issues related to member experience and quality of care. Specific concerns shared by the LTSS MAC will be referred to Vaya’s Quality Management department, which will help coordinate resolutions, refer for investigations as needed, and report to Vaya’s Quality Improvement Committee.
The LTSS MAC meets at least quarterly. If you are interested in serving on this committee, please complete the online membership application or call 1-800-893-6246 and ask to speak with a Member Engagement Team member.