whole-person care

Vaya Total Care is a new way to receive Medicaid health care in NC by nurturing the mind, body, and spirit

Your Path. Your Purpose.
Vaya Total Care

Vaya Total Care is a new health plan focused on whole-person care. Watch a video to learn more.

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Welcome to Vaya Health

We believe the best health care puts people first.

Start Your Journey

Health Plans

Vaya Total Care

The Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan for Medicaid members and State-Funded Services recipients launches in 2024.

NC Medicaid Services

For Medicaid beneficiaries with serious mental illness, serious emotional disturbance, severe substance use disorder, intellectual/developmental disabilities (I/DD), or a traumatic brain injury (TBI):

  • Physical health care services
  • Pharmacy benefits
  • Mental health services
  • Substance use disorder services
  • I/DD services
  • NC Innovations Waiver services
  • TBI services
  • Long-term services and supports (LTSS)
  • Dedicated care manager

Available in 2024.

Learn more

State-Funded Services

For qualifying North Carolina residents with no insurance, or not enough insurance:

  • Mental Health
  • Substance use recovery services
  • I/DD services
  • TBI services

Available in 2024.

Learn more

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Did you receive a letter from Vaya about services and supports? Start your health journey here.

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Provider Search

Need help finding a health care provider? Use our search tool to locate a provider near you who participates in the Vaya network.

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Local Resources

Use this page to find free or low-cost community services near you to help meet other needs that impact your health.

About Us

Who is Vaya?

Vaya Health manages services for people with behavioral health (mental health and substance use), I/DD, and TBI in 31 counties across North Carolina. Beginning in 2024, Vaya Health also will manage physical health and pharmacy services for Medicaid.

At Vaya, we believe that working together across different areas of care is the best way to help people reach their health goals. From physical conditions or mental health concerns to housing, food, and employment, we know that everyone’s needs are unique. Our person-centered approach connects people to the services and supports they need to achieve health and wellness in their communities.

Vaya’s roots in North Carolina go back 50 years. Alongside our members, recipients, providers, and community stakeholders, we are moving forward together toward a healthier North Carolina.

Have questions or need help?

Whether you have questions about services or need help in a crisis, we are here to help.

Mon.- Sat., 7 a.m. – 6 p.m.
24 hours a day, 7 days a week.
The Latest News

Vaya Stories

Wooden house being held in the hands of two people.


Vaya Health Members Share Their Unique Journeys in a Newly Released Video

Spotlighting the importance of individual journeys from institutional to independent living Vaya…

International Overdose Awareness Day is written in purple over a world map next to a purple ribbon.


Vaya Health Joins North Carolina Communities to Commemorate International Overdose Awareness Day 

Reaffirming its Commitment to Ensuring Communities Have Critical Resources for Overdose Prevention As…

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Mental Health

Vaya Health and PATH Collaborate to Launch Youth Mental Health Program in Yancey County

Vaya Health, in collaboration with Partners Aligned Toward Health (PATH), is proud…

Diverse group children smiling near lockers outside their school


Vaya Health Helps NC Communities Prepare for the School Year

As part of Vaya Health’s continued commitment to the well-being and success…

Vaya Health Receives Award for its Microenterprise Program


Vaya Health Receives Award for its Microenterprise Program

Vaya Health, a leading North Carolina managed care organization, is proud to…

Diverse group of children smiling together at school


Vaya Health Renews Commitment to North Carolina Foster Care Population, and Extends Pathways to Permanency Project

Vaya Health, a leading behavioral healthcare organization in North Carolina, is pleased…

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