Welcome to
Vaya Health

Vaya Health is a public managed care organization (MCO) that prioritizes whole-person health. We manage Medicaid, federal, state, and local funding to connect the people we serve to health care services and supports. Our specialty is helping individuals with needs related to mental health, substance use disorders, intellectual/developmental disabilities 
(I/DD), and traumatic brain injuries (TBI). 

Mom and son hugging and smiling
A doctor reviews a brain scan with a patient to explain his condition.
Learn how Vaya’s CEO Tracy Hayes ensures voices in our communities are heard by the North Carolina Brain Injury Advisory Council, where she serves as Vice Chair. Tracy channels her passion for the public health system to support individuals statewide living with brain injury.
A mother and holding her son smiling together in the warm sun light.
Find out if you are eligible for value-added services that can help you live the life you choose.

Health Plans

Vaya Total Care
 Medicaid Services
(Tailored Plan)

You may qualify for Vaya Total Care Medicaid services if you: 

  • Have NC Medicaid or are eligible for it.
  • Have Medicaid in a county that Vaya serves.
  • Need care for a mental illness, substance use disorder, intellectual/developmental disability (I/DD), and/or traumatic brain injury (TBI). 
State-Funded
Services
(Tailored Plan)

You may qualify for State-funded services if you:

  • Don’t have insurance, or your insurance doesn’t cover enough
  • Live in a county that Vaya serves.
  • Need care for a mental illness, substance use disorder, intellectual/developmental disability (I/DD), and/or traumatic brain injury (TBI). 
NC Medicaid
Direct

You may qualify for NC Medicaid Direct services if you:

  • Live in North Carolina 
  • Have NC Medicaid or are eligible for it 
  • Are not enrolled in NC Medicaid Managed Care (such as a Tailored Plan or a Standard Plan.) 

Vaya Health serves 32 counties in North Carolina.

Alamance, Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Caswell, Chatham, Cherokee, Clay, Franklin, Graham, Granville, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Person, Polk, Rockingham, Rowan, Stokes, Swain, Transylvania, Vance, Watauga, Wilkes, and Yancey.

Explore Our Resources

Take a Health Screening
Being mentally and emotionally strong is important to maintain your overall health. Take a screening today to see where you stand.

Improve Your Wellness
Your physical and mental health are closely connected. Learn how to have a healthier lifestyle and strengthen your resilience.

Walk-in Centers
Find a walk-in center near you and receive a same-day crisis assessment.

Latest News


Each March, Brain Injury Awareness Month provides an opportunity to raise awareness, challenge misconceptions, and strengthen systems that support individuals living with traumatic and acquired brain injuries across North Carolina. […]

Feb 27, 2026

National Caregivers Day is recognized each year on the third Friday of February. Vaya Health celebrates the family caregivers and professional caregivers whose dedication, commitment, hard work, and love lift […]

Feb 25, 2026

ASHEVILLE, N.C. — Vaya Health is observing National Caregivers Day on Feb. 20, recognizing the essential role caregivers play in supporting individuals, families, and the broader health care system, while […]

Feb 17, 2026

Upcoming Events

Our in-person and virtual events support the people, providers, and communities we serve. For the public, we offer educational workshops, local forums, and mental health awareness events to foster understanding and engagement. For providers, we deliver specialized training sessions, updates on industry standards, and opportunities to collaborate, ensuring they have the tools and knowledge needed to deliver exceptional care.

3
Mar
Time – 12:00 pm–1:00 pm
5
Mar
Time – 10:30 am–11:30 am
6
Mar
Time – 10:00 am–11:00 am