Start Your Journey
Vaya Health Plans
The new Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan for Medicaid members and state-funded recipients launches December 1, 2022. Learn which plan is right for you.
Tailored Plan Members
For individuals in North Carolina eligible for Medicaid.
- Physical health care services
- Mental health services
- Substance use recovery services
- Intellectual/developmental disabilities (I/DD) services
- NC Innovations Waiver services
- Traumatic Brain Injury (TBI) services
- Pharmacy benefits
- Long-term services and supports (LTSS)
- Dedicated care manager
Available on December 1, 2022.
Tailored Plan Recipients
For individuals in North Carolina not eligible for Medicaid.
- Mental Health
- Substance use recovery services
- I/DD services
- TBI services
Available on December 1, 2022.
NC Medicaid Direct Beneficiaries
Some Medicaid beneficiaries do not need to enroll in a new plan. People who get services through the programs listed below do not need to choose a Tailored Plan. For now, they will stay enrolled in NC Medicaid Direct.
- Community Alternatives Program for Children (CAP/C)
- Community Alternatives Program for Disabled Adults (CAP/DA)
Available on December 1, 2022.
Welcome
Did you receive a letter from Vaya about services and supports? Start your health journey here.
Provider Search
Need help finding a health care provider? Use our search tool to locate a provider near you who participates in the Vaya network.
Local Support
Use our Local Resources search bar to find free or low-cost community services near you to help meet other needs that impact your health.
About Us
Who is Vaya?
Vaya Health is a public managed care organization providing whole person healthcare for members and recipients. We manage Medicaid, federal, state and local funding to integrate medical and physical health with a specialized focus on services and supports related to mental health, substance use and intellectual/developmental disabilities.
We strive for members and recipients to receive all the care needed at the right time. We are here to serve public health needs in our region of North Carolina.
Have questions or need help?
Whether you have questions about services or need help in a crisis, we are here to help.
The Latest News
Vaya Stories
News
Jody Hill Appears on Spotlight Carolina
Jody Hill visited with WLOS to talk about Vaya Health’s new health care plan, Vaya Total Care. On December 1, …
News
N.C. Child and Family Improvement Initiative Formalize a Statewide Network for Child Treatment Providers
North Carolina, July 19, 2022 – North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) launched the NC Child and …
News
Dr. Zenn and Dr. Wade Appear on Spotlight Carolina to Explain Vaya Total Care
Dr. Richard Zenn, Vaya’s Chief Medical Officer, and Dr. Lorena Wade, Vaya’s Deputy Chief Medical Officer, visited with WLOS to …
News
Vaya Health, Asheville Tourists partner to make park experience more inclusive
July 1, 2022 ASHEVILLE, N.C. – Vaya Health is teaming up with the Asheville Tourists to make the ballpark experience …
News
A Vaya Health member offers a friendly face and a warm welcome to visitors at the Asheville Regional Airport
If you watch Logan carefully, you can catch him quickly tapping his ears mere seconds before an overhead announcement comes …
News
N.C. Child and Family Improvement Initiative Already Proving Successful
North Carolina, June 14, 2022 – As part of the NC Child and Family Improvement Initiative, launched on May 1, …