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whole-person care

Vaya Total Care is a new way to receive Medicaid health care in NC by nurturing the mind, body, and spirit

Vaya Total Care will launch April 1, 2023

The North Carolina Department of Health and Human Services (NCDHHS) has announced a new schedule for the launch of NC Medicaid Managed Care Behavioral Health and Intellectual/ Developmental Disabilities Tailored Plans.

NC Child and Family Improvement Initiative

North Carolina’s six LME/MCOs are working together to implement a statewide model to improve care for children, youth and families served by the child welfare system in our state.

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Health Plans

Vaya Total Care

The Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan for Medicaid members and State-Funded Services recipients launches April 1, 2023.

NC Medicaid Services

For Medicaid beneficiaries with serious mental illness, serious emotional disturbance, severe substance use disorder, intellectual/developmental disabilities (I/DD), or a traumatic brain injury (TBI):

  • Physical health care services
  • Pharmacy benefits
  • Mental health services
  • Substance use disorder services
  • I/DD services
  • NC Innovations Waiver services
  • TBI services
  • Long-term services and supports (LTSS)
  • Dedicated care manager

Available on April 1, 2023.

Learn more

State-Funded Services

For qualifying North Carolina residents with no insurance, or not enough insurance:

  • Mental Health
  • Substance use recovery services
  • I/DD services
  • TBI services

Available on April 1, 2023.

Learn more

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Welcome

Did you receive a letter from Vaya about services and supports? Start your health journey here.

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Need help finding a health care provider? Use our search tool to locate a provider near you who participates in the Vaya network.

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Local Support

Use our Local Resources search bar to find free or low-cost community services near you to help meet other needs that impact your health.

About Us

Who is Vaya?

Vaya Health manages services for people with behavioral health (mental health and substance use), I/DD, and TBI in 31 counties across North Carolina. Beginning April 1, 2023, Vaya Health also will manage physical health and pharmacy services for Medicaid.

At Vaya, we believe that working together across different areas of care is the best way to help people reach their health goals. From physical conditions or mental health concerns to housing, food, and employment, we know that everyone’s needs are unique. Our person-centered approach connects people to the services and supports they need to achieve health and wellness in their communities.

Vaya’s roots in North Carolina go back 50 years. Alongside our members, recipients, providers, and community stakeholders, we are moving forward together toward a healthier North Carolina.

Have questions or need help?

Whether you have questions about services or need help in a crisis, we are here to help.

Mon.- Sat., 7 a.m. – 6 p.m.
24 hours a day, 7 days a week.
The Latest News

Vaya Stories

NC Child and Family Improvement Initiative Focuses on Standardization of Collaboration with County Departments of Social Services
01
Dec

News

NC Child and Family Improvement Initiative Focuses on Standardization of Collaboration with County Departments of Social Services

What is happening?   North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) launched the NC Child and Family Improvement Initiative

N.C. Child and Family Improvement Initiative: LME/MCOs Make Substantial Investments to Increase Rates for Child Residential Services Across North Carolina
27
Oct

News

N.C. Child and Family Improvement Initiative: LME/MCOs Make Substantial Investments to Increase Rates for Child Residential Services Across North Carolina

North Carolina, October 25, 2022 – North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) launched the NC Child and

Special Olympics North Carolina kicks off eight-week inclusive fitness program at Chatham Middle School sponsored by Vaya Health
03
Oct

News

Special Olympics North Carolina kicks off eight-week inclusive fitness program at Chatham Middle School sponsored by Vaya Health

Special Olympics North Carolina (SONC) launches the fifth session of its eight-week fitness program, Partner Up Power Up, at Chatham

Vaya Health Tailored Plan – Vaya Total Care – will launch April 1, 2023
29
Sep

News

Vaya Health Tailored Plan – Vaya Total Care – will launch April 1, 2023

The North Carolina Department of Health and Human Services (NCDHHS) has announced a new schedule for the launch of NC

Jody Hill Appears on Spotlight Carolina
22
Sep

News

Jody Hill Appears on Spotlight Carolina

Jody Hill visited with WLOS to talk about Vaya Health’s new health care plan, Vaya Total Care. On December 1,

N.C. Child and Family Improvement Initiative Formalize a Statewide Network for Child Treatment Providers
20
Jul

News

N.C. Child and Family Improvement Initiative Formalize a Statewide Network for Child Treatment Providers

North Carolina, July 19, 2022 – North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) launched the NC Child and

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