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Health Plans
Vaya Total Care
The Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan for Medicaid members and State-Funded Services recipients launches Oct. 1, 2023.
NC Medicaid Services
For Medicaid beneficiaries with serious mental illness, serious emotional disturbance, severe substance use disorder, intellectual/developmental disabilities (I/DD), or a traumatic brain injury (TBI):
- Physical health care services
- Pharmacy benefits
- Mental health services
- Substance use disorder services
- I/DD services
- NC Innovations Waiver services
- TBI services
- Long-term services and supports (LTSS)
- Dedicated care manager
Available on Oct. 1, 2023.
State-Funded Services
For qualifying North Carolina residents with no insurance, or not enough insurance:
- Mental Health
- Substance use recovery services
- I/DD services
- TBI services
Available on Oct. 1, 2023.
Welcome
Did you receive a letter from Vaya about services and supports? Start your health journey here.
Provider Search
Need help finding a health care provider? Use our search tool to locate a provider near you who participates in the Vaya network.
Local Resources
Use this page to find free or low-cost community services near you to help meet other needs that impact your health.
About Us
Who is Vaya?
Vaya Health manages services for people with behavioral health (mental health and substance use), I/DD, and TBI in 31 counties across North Carolina. Beginning October 1, 2023, Vaya Health also will manage physical health and pharmacy services for Medicaid.
At Vaya, we believe that working together across different areas of care is the best way to help people reach their health goals. From physical conditions or mental health concerns to housing, food, and employment, we know that everyone’s needs are unique. Our person-centered approach connects people to the services and supports they need to achieve health and wellness in their communities.
Vaya’s roots in North Carolina go back 50 years. Alongside our members, recipients, providers, and community stakeholders, we are moving forward together toward a healthier North Carolina.
Have questions or need help?
Whether you have questions about services or need help in a crisis, we are here to help.
The Latest News
Vaya Stories
News
Vaya Health Tailored Plan – Vaya Total Care – will launch Oct. 1, 2023
The North Carolina Department of Health and Human Services (NCDHHS) has announced a new schedule for the launch of NC …
News
Vaya Health Partners with Local Law Enforcement to Offer Crisis Intervention Team Training
LENOIR, NC – Officers from seven law enforcement agencies in the region are now better equipped to respond to people …
News
Walk-In Behavioral Health Center in Granville County Celebrates a Successful Opening and Community Partnership
Oxford, N.C.– Local officials, law enforcement, health care providers, and other community partners came together Thursday to celebrate the opening …
Leadership
Bio Dr. Richard Zenn
Dr. Richard Zenn CHIEF MEDICAL OFFICER As Chief Medical Officer at Vaya Health, Richard Zenn, M.D., serves as the organization’s …
News
Tailored Care Management Letters Mailed to Members
In late November, letters were mailed to people who are eligible for Tailored Care Management with information of when Tailored …
News
NC Child and Family Improvement Initiative Focuses on Standardization of Collaboration with County Departments of Social Services
What is happening? North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) launched the NC Child and Family Improvement Initiative …
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