Vaya Member and Recipient Service Line
Vaya members and recipients can contact their care manager or call the Member and Recipient Service Line at 1-800-962-9003, Monday-Saturday, 7 a.m.-6 p.m. for help navigating non-medical resources.
People who are eligible for the Vaya Total Care (Tailored Plan) will have access to additional benefits, such as wellness incentives, GED support, and more. More information coming in September 2023.
Some Tailored Plan members also will be eligible for the Healthy Opportunities Pilot program, which is focused on improving housing, food security, transportation, and safety by connecting people to resources in their community. More information coming in March 2023.