Get to Know Vaya

Short video about Vaya Health, titled “Moving forward together with the communities we serve.”

Vaya Health is a public managed care organization (MCO) that oversees Medicaid, federal, state and local funding for services and supports related to mental health, substance use disorder and intellectual/developmental disabilities.

We currently operate in the following North Carolina counties: Alamance, Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Caswell, Chatham, Cherokee, Clay, Franklin, Graham, Granville, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Person, Polk, Rowan, Stokes, Swain, Transylvania, Vance, Watauga, Wilkes, and Yancey. Our region expanded to 31 counties when we consolidated with Cardinal Innovations Healthcare

As a political subdivision of North Carolina, we value quality, integrity and accountability.

Our mission, vision and values

MISSION: “Who We Are”
Vaya Health is a public manager of care for individuals facing challenges with mental illness, substance use and/or intellectual/developmental disabilities. Our goal is to successfully evolve in the health care system by embracing innovation, adapting to a changing environment and maximizing resources for the long term benefit of the people and communities we serve.

VISION: “What We’re Building”

Communities where people get the help they need to live the life they choose

VALUES: “What We Believe In”

  • Person-Centeredness: Interacting with compassion, cultural sensitivity, honesty and empathy
  • Integration: Caring for the whole person within the home and community of an individual’s choice
  • Commitment: Dedicated to partnering with consumers, families, providers and others to foster genuine, trusting, respectful relationships essential to creating the synergy and connections that make lives better
  • Integrity: Ensuring quality care and accountable financial stewardship through ethical, responsive, transparent and consistent leadership and business operation