Our Behavioral Health and Intellectual/Developmental Disabilities (I/DD) Recipient Handbook explains how your health plan works and what State-funded services may be available to you. Click below to read, save, or print a copy.
Use this handbook to learn more about:
- Mental health, substance use disorder, I/DD, and traumatic brain injury (TBI) services
- How to get care
- How to file a complaint or appeal
- Your rights and responsibilities
If you have questions about the handbook or need a printed copy, a copy in Spanish or another language, or a copy in large print or another alternate format, call the Member and Recipient Service Line at 1-800-962-9003 (TTY 711) 7 a.m. to 6 p.m., Monday – Saturday.
