Hurricane Helene Recovery

Vaya Health is here for our communities affected by Hurricane Helene. Visit our Helene Recovery page for a list of resources and helpful information, including a
printable flyer with walk-in crisis centers.

Have questions or need help?

Whether you have questions about services or need help in a crisis, we are here to help.

Mon.- Sat., 7 a.m. – 6 p.m.
24 hours a day, 7 days a week.

Welcome to Vaya Health

We believe the best health care puts people first.

Start Your Journey

Health Plans

Vaya Total Care

The Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan for Medicaid members and State-Funded Services for recipients.

NC Medicaid Services

For Medicaid beneficiaries with serious mental illness, serious emotional disturbance, severe substance use disorder, intellectual/developmental disabilities (I/DD), or a traumatic brain injury (TBI):

  • Physical health care services
  • Pharmacy benefits
  • Mental health services
  • Substance use disorder services
  • I/DD services
  • NC Innovations Waiver services
  • TBI services
  • Long-term services and supports (LTSS)
  • Dedicated care manager

Learn more about Medicaid services.

State-Funded Services

For qualifying North Carolina residents with no insurance, or not enough insurance:

  • Mental Health
  • Substance use recovery services
  • I/DD services
  • TBI services

Learn more About Tailored Plan Recipients.

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Welcome

Did you receive a letter from Vaya about services and supports? Start your health journey here.

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Provider Search

Need help finding a health care provider? Use our search tool to locate a provider near you who participates in the Vaya network.

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Local Resources

Use this page to find free or low-cost community services near you to help meet other needs that impact your health.

About Us

Who is Vaya?

Vaya Health manages services for people with behavioral health (mental health and substance use), I/DD, and TBI in 32 counties across North Carolina. Vaya Health also manages physical health and pharmacy services for Medicaid.

At Vaya, we believe that working together across different areas of care is the best way to help people reach their health goals. From physical conditions or mental health concerns to housing, food, and employment, we know that everyone’s needs are unique. Our person-centered approach connects people to the services and supports they need to achieve health and wellness in their communities.

Vaya’s roots in North Carolina go back 50 years. Alongside Vaya members, recipients, providers, and community stakeholders, we are moving forward together toward a healthier North Carolina.

The Latest News

Vaya Stories

To Improve Support for Children with Complex Needs, Vaya Health Trains Behavioral Health Specialists through Workforce Development Cohort
05
Nov

Supporting children with complex needs can be complex indeed. According to NCDHHS,…

Vaya Health Partnership with Synergy Recovery Leads to Involuntary Commitment Designation
31
Oct

ASHEVILLE, NC – Vaya Health is excited to announce that the Synergy…

Access to Pharmacy Resources During a Crisis
17
Oct

Hurricane Helene has left many without basic necessities in parts of western…

HurricaneHelene.ElementsofthisimagefurnishedbyNASA.
03
Oct

ASHEVILLE – Vaya Health, an Asheville-based public managed care organization for people…

Vaya Health Launches Statewide Money Follows the Person (MFP) Demonstration Project
18
Sep

ASHEVILLE, NC – In January 2024, the North Carolina Department of Health…

Vaya Health Awarded Grant to Address Healthcare Workforce Challenges
05
Sep

ASHEVILLE, NC — Vaya Health was awarded a $300,000 grant from Dogwood…

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