The NC Innovations Waiver offers participants and their legally responsible persons (LRPs) a choice about how services are directed. Members or their LRPs may self-direct some or all their waiver services, instead of having services directed by a health care provider.
Self-directed services are called Individual and Family Directed Services (IFDS). There are two models in the IFDS option: Employer of Record and Agency with Choice.
Members and LRPs who participate in the IFDS option are choosing to function as a provider. Alongside the Employer of Record/Managing Employer and the Representative (optional), they have the ability and the responsibility to access information, manage employees and budgets, and get support and assistance. They are also responsible for cooperating with any Vaya Health monitoring reviews, payment reviews, audits, and other investigations.
To learn more, talk to your Vaya care manager or view or download the handbook.
View appendices below:
Appendix A- IFDS Representative Screening Questionnaire
Appendix B- Community Navigator Agency’s Attestation
Appendix C- IFDS Designation of Representative Form
Appendix D- Employer of Record IFDS Assessment
Appendix E- Agency with Choice IFDS Assessment
Appendix F- Employer of Record IFDS Agreement
Appendix G- Agency with Choice IFDS Agreement (Managing Employer)
Appendix H- IFDS Representative Agreement
Appendix J- Suggested Documents to Maintain (for EOR model primarily)
Appendix K- IFDS Employee Qualifications and Training Checklist
Appendix L- Request for Out-of-State Travel
Appendix M- Employee of Record Health and Safety Checklist
Appendix N- Employer of Record Incident Reporting Materials
Appendix O- IFDS Employer Supplies: Pre-Approved Items
Appendix P- Individual and Family Directed Services: Key contacts
Documents and forms
Relative as Direct Support Employee (RaDSE)
NC Innovations Provider Quarterly Self Review of Member Record
Q&A Companion EOR Performance Improvement Process
Monitoring
Documentation Checklist Employer of Record
Quality Management Employer of Record Review Tool
Vaya uses an Annual Monitoring Tool for Employers of Record. The Employer of Record will receive a copy of the tool before annual monitoring takes place.
AGENCY WITH CHOICE (AWC) PROVIDERS
The Arc of North Carolina, Inc. 828-254-4771
COMMUNITY NAVIGATOR PROVIDERS
ACCENT INTERMEDIARY SERVICES (AIS) 919-377-9575
F.I.R.S.T. (d/b/a FIRST) 828-277-1315
Residential Services, Inc. 919-260-3101 (limited counties)
Secure Direction NC, LLC 833-278-3737
The Arc of North Carolina 704-637-1521 (limited counties)
FINANCIAL SUPPORTS SERVICES AGENCY (FSSA) PROVIDERS
Acumen Fiscal Agent, Inc. 480-295-4930
Secure Direction NC, LLC 833-278-3737
Individual and Family Directed Services (IFDS) Email Updates
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