How can I get mobile crisis help?
Anyone living in Vaya Health’s region can call our 24/7 Behavioral Health Crisis Line at 1-800-849-6127. We can provide immediate crisis intervention by telephone and arrange a face-to-face assessment from a mobile crisis services provider, based on need.
You can also reach your county’s mobile crisis team using the information below. You can call for help for yourself, a friend, a family member, or anyone else experiencing a crisis.
What are mobile crisis services?
If you’re struggling, a mobile crisis team can come to you. This free resource is available 24 hours a day, seven days a week, for people of all ages.
Mobile crisis teams are made up of mental health professionals who will meet you at your home, work, school, or nearly anywhere a crisis occurs. They will listen to you, offer support, and provide information about treatment options and resources.
When a crisis is not life-threatening, calling mobile crisis can prevent an unneeded trip to the emergency department. Getting help from the team can also reduce the chance of having another crisis in the future.
Which providers offer mobile crisis services?
Vaya network providers offer mobile crisis services as part of a specialized continuum of care. Use the map to locate the mobile crisis provider for your county and call for help.
- Appalachian Community Services (NCG Acquisition) – For assistance call 888-315-2880
- Daymark Recovery Services – For assistance call 866-275-9552
- Freedom House Recovery Center – For assistance call 866-275-9552
- Monarch – For assistance call 800-568-7235
- RHA Health Services (Central) – For assistance call 844-709-4097
- RHA Health Services (West) – For assistance call 888-573-1006
When should I call for mobile crisis services?
You can request mobile crisis services for any urgent need related to mental health, substance use disorder, an intellectual/developmental disability, or traumatic brain injury. For example, you can call if you or a person you are with is having symptoms like the ones below:
- Expressing intent to harm oneself or others
- Experiencing hallucinations or “hearing voices”
- Displaying irrational or unmanageable behavior
- Using intravenous (IV) drugs
- Using substances while pregnant
- Withdrawing from alcohol or other drugs
