Behavioral Health Crisis Line
1-800-849-6127
Member and Recipient Service Line
1-800-962-9003

Members impacted by the launch of the NC Medicaid Children and Families Specialty Plan can get more information by calling Healthy Blue Care Together at 1-833-777-3611 or the NC Medicaid Ombudsman at 1-877-201-3750. Providers may contact Healthy Blue Care Together at 1-833-777-3698.

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      • Member and Recipient Service Line:
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      • Behavioral Health Crisis Line:
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    Behavioral Health Crisis
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Contact Us

Behavioral Health Crisis Line

24 hours a day, 7 days a week

1-800-849-6127

Member and Recipient Service Line

Open 7 a.m. to 6 p.m., Mon. – Sat.

1-800-962-9003

Fraud, Waste, and Abuse

24 hours a day, 7 days a week

1-866-916-4255
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