Vaya Logo
Member and Recipient Portal
Find a Provider
Careers
Provider Central
EN
ES
EN ES
  • Health Plans
    Vaya Total Care (Tailored Plan)
    • Vaya Total Care Perks
    • Member Handbook
    • Member Rights
and Responsibilities
    • Grievances
    • Appeals
    • State Fair Hearings
    State-Funded Services (Tailored Plan)
    • Recipient Handbook
    • Member Rights
and Responsibilities
    • Recipient Complaints
    • Appeals
    NC Medicaid Direct
    • Member Handbook
    • Member Rights
and Responsibilities
    • Grievances
    • Appeals
    • State Fair Hearings
  • Benefits and Services
    • 1915(i) Services
    • Care Management
      • Person-Centered Planning
      • Your Care Team
    • Housing Initiatives
      • Transitions to Community Living
      • Money Follows the Person
    • Transportation Assistance
    • Vaya Total Care Perks
    • Pharmacy
      • Pharmacy Lock-in Program
      • Medication Search
    • Traumatic Brain Injury
    • Mental Health
      • Take a Screening
    • Substance Use Disorders
      • Substance Use Recovery
      • Opioid Misuse Prevention and Treatment
    • Intellectual/Developmental Disabilities
      • NC Innovations Waiver and Registry of Unmet Needs
      • Innovations Member and Family Handbook
      • Individual and Family Directed Services
      • Microenterprise Directory
    • Improve Your Wellness
      • Women’s Health
      • Men’s Health
      • Child and Family Wellness
        • EPSDT Child Benefit
      • Healthy Habits
      • Manage Your Condition
      • Vaccinations
      • Tobacco Cessation
  • About
    • Get to Know Vaya
    • News and Stories
      • Media Center
    • Working at Vaya
      • Career Listings
    • Transparency
      • Community Listening
      • Financial Information
      • Quality Improvement
      • Policies
        • ILOS Policies
        • UM Policy
      • Health Equity
        • Non-Discrimination Policy
    • Governance
      • Board of Directors
      • Regional Boards
      • Leadership
    • Committees
      • Consumer and Family Advisory Committee (CFAC)
      • Human Rights Committee (HRC)
      • Long-Term Services and Supports Member Advisory Committee (LTSS MAC)
      • NC Innovations Stakeholders
  • Get Help
    • Crisis Help
    • Walk-in Centers
    • Find a Provider
    • Local Resources
      • Healthy Opportunities
    • Pathways to Permanency
    • Personal Care Services
    • Family Partners
    • System of Care
      • For Youth and Families
    • Ombudsman Program
    • Take a Screening
    • Events Calendar
    • Education and Training
      • Crisis Intervention Team (CIT) Training
    • Advance Directives
    • Emergency and Disaster
      • Hurricane Helene Recovery

    Local Resources

    Explore resources like walk-in centers, community resources, or general health and wellness content. Explore free or low-cost resources related to housing, work, transportation, food, and other social supports in your area that you can use.

    Find support in your area
  • Contact

    Need help?

    Call our Member and Recipient Service Line at 1-800-962-9003 to check eligibility and access available services. We’re eager to help you receive the care you need.

    Call our Member and Recipient Service Line

    Call Our Member Recipient Line
    • Contact Us
      • Member and Recipient Service Line:
        1-800-962-9003 (7 a.m. – 6 p.m., Mon. – Sat.)
      • Behavioral Health Crisis Line:
        1-800-849-6127 (24 hours a day, 7 days a week)
      • Pharmacy Service Line:
        1-800-540-6083
      • Nurse Line:
        1-800-290-1623
      • Provider Support Line:
        1-866-990-9712
      • General Inquiries:
        1-800-893-6246
    • Vaya Health Confidential Compliance
      (Fraud, Waste and Abuse)
      • 24-hour hotline:
        1-866-916-4255
      • Report fraud, waste, and abuse via EthicsPoint(opens in a new tab)
    • Vaya Offices
  • Provider Central
    Find A Provider
    Careers
    Member and Recipient Portal
    Behavioral Health Crisis
    1-800-849-6127
    24hr
    Member & Recipient Line
    1-800-962-9003
    Mon-Sat, 7a-6p

0 events found.
There were no results found.
There were no results found.
  1. Events
  2. Person Centered Thinking (PCT) Training
Today
  • Today
  • Next Events
  • Google Calendar
  • iCalendar
  • Outlook 365
  • Outlook Live
  • Export .ics file
  • Export Outlook .ics file
Contact Us

Behavioral Health Crisis Line

24 hours a day, 7 days a week

1-800-849-6127

Member and Recipient Service Line

Open 7 a.m. to 6 p.m., Mon. – Sat.

1-800-962-9003

Fraud, Waste, and Abuse

24 hours a day, 7 days a week

1-866-916-4255
Vaya Health
  • Get to Know Vaya
  • Careers
  • Newsroom
  • Locations
  • Events Calendar
Resources
  • Find a Provider
  • Member Portal
  • Take a Health Screening
  • Provider Central
Policies
  • Member Privacy Policy
  • Website Privacy Policy
  • Non-Discrimination
  • Utilization Management
A round badge features the text "ACCREDITED NCQA HEALTH PLAN" with "INTERIM" at the bottom, using blue, white, and red colors.
Website Feedback

Español

|

繁體中文

|

Hmoob

|

Tiếng Việt

|

한국어

|

Français

|

العربية

|

Русский

|

Tagalog

|

ગુજરાતી

|

Mon-Khmer

|

Deutsch

|

हिंदी

|

ພາສາລາວ

|

日本語

© 2025 Vaya Health

•

Sitemap•

Auxiliary Aids and Language Assistance