Person-Centered Planning

Person-centered planning is an approach that helps you make choices and take responsibility in the development and implementation of your care plan. It helps define what is important to you and allows you to have honest discussions with your care team about your wants, needs and support systems.

Person-Centered Plans (PCPs) may include specific services to address mental health, substance use or intellectual/developmental disability needs, but a Person-Centered Plan is also about your life and your personal goals.

Some people who receive services through Vaya Health will develop PCPs with their family and service team. This plan should be developed at least once a year or anytime you experience a significant life change.

Vaya believes you will have more success staying well if you take responsibility for your own treatment and help your providers know what works for you.

We encourage you to write your own Person-Centered Plan or work with your provider to develop a PCP to guide your treatment. The list below includes 10 questions you may want to consider when preparing to develop a plan, either on your own or with your provider:

 

  1. What has happened in your life over the past year?
  2. What do you want your life to look like?
  3. Do you want to volunteer or work at a paid job?
  4. Where do you want to live and with whom?
  5. What would make where and how you live better?
  6. What support do you need to maintain the important things in your life?
  7. What would you change about your life if you could?
  8. What part of the day do you like best? Why?
  9. What kind of person makes the best support person for you?
  10. How is your health? Do you have concerns about your general health, including your physical health? 

A behavioral health home is the healthcare provider agency that assists in developing your PCP. A behavioral health home also helps coordinate your supports and services among all your care providers, collaborates with your primary care doctor or other physical healthcare providers and acts as a first responder for your crisis and emergency needs.

Even if you don’t have a behavioral health home, there should always be a lead provider to plan and coordinate your services. All providers are required to respond to people they serve who are in crisis by telephone 24 hours a day, seven days a week.

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