Vaya Health Tailored Plan – Vaya Total Care – will launch 2024

The North Carolina Department of Health and Human Services (NCDHHS) has announced a new schedule for the launch of NC Medicaid Managed Care Behavioral Health and Intellectual/ Developmental Disabilities Tailored Plans (Tailored Plans).  

Tailored Plan Implementation Schedule 
This page will be updated as additional dates and information become available. Please check back often.  

All Tailored Plans, including the Vaya Health Tailored Plan (Vaya Total Care), will launch in 2024. 

The Member Choice Period for Tailored Plan members to choose a Primary Care Provider (PCP) will be extended. A new date will be announced by NCDHHS and shared by Vaya in the coming weeks. 

The Healthy Opportunities Program will also launch in 2024. Learn more about the program by visiting the Impact Health website.  

For LME/MCO Members 

Beneficiaries who are expected to receive care through a Tailored Plan will continue to receive behavioral health services and I/DD and TBI supports through their current LME/MCO. These beneficiaries will continue to get their physical health and pharmacy services through NC Medicaid Direct, just as they do today. 

Read the NCDHHS announcement on their website.

*The launch date was updated in accordance with a new NCDHHS update.

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