Survey open now! Help improve community healthcare services

ASHEVILLE, N.C. – Vaya Health is conducting a survey to find out what people living in western North Carolina  think about the availability of services for mental health needs, substance use issues and intellectual or developmental disabilities in their local communities.

The Community Needs Assessment Survey gives you the opportunity to tell us what services are needed locally and share other information that is important to you. The 2019 survey is available through Friday, April 19.

Access the survey online by visiting Then, select the option that best describes you: (1) Vaya Health members and family members or (2) Community stakeholders and healthcare providers.

For more information, email Thank you for helping us improve healthcare services throughout western North Carolina!

About Vaya Health
Based in Asheville, N.C., Vaya Health manages public funds for mental health, substance use disorder and intellectual or developmental disability services in 32 western North Carolina counties: Alamance, Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Caswell, Chatham, Cherokee, Clay, Franklin, Graham, Granville, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Person, Polk, Rockingham, Rowan, Stokes, Swain, Transylvania, Vance, Watauga, Wilkes, and Yancey. Access to care and crisis assistance are available 24/7 at 1-800-849-6127. Learn more at

Need Help?

Finding care can be confusing sometimes. At Vaya Health, we make it easier. The process starts with a phone call to our Member & Recipient Services Line at

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