Vaya Health’s family partners help other families develop a strong voice and advocate for their unique needs. Family partners are parents or caregivers of children who have received mental health, substance use or intellectual/developmental disability services. They share their personal experiences with other parents and caregivers and offer understanding, encouragement and support.
Family partners also connect families to local resources and help them use their strengths to advocate for themselves, find services and supports and nurture community relationships. This includes helping families prepare for Child and Family Team meetings. At Child and Family Team meetings, family members connect with others to create a plan that works for the child and family’s strengths, needs and desires.
Family partners provide education and coaching to promote System of Care values to community members and professionals. A System of Care is a continuum of effective, community-based services and supports for children and their families. Family partners also offer education that promotes individual and family self-care.
To request Family Partner support, contact your care manager or call Vaya’s Access to Care Line at 1-800-849-6127.