• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Vaya Health

Moving forward together

  • Home
  • Learn More
    • Welcome to Vaya
    • Medicaid Transformation
    • Care Management
      • Vaya Total Care
      • Your Vaya Total Care Team
    • Person-Centered Planning
    • Mental Health
    • Substance Use Recovery
    • Intellectual / Developmental Disabilities
      • Supported Living
      • Microenterprise Directory
    • Innovations and the Registry of Unmet Needs
      • Innovations Stakeholders
      • Individual and Family Directed Services
  • Get Help
    • Local Resources
    • Walk-in Centers
    • Crisis Help
    • Get Care
      • 24/7 Access to Care Line
      • Benefit Plans
    • Take a Screening
    • Find a Provider
    • Special Programs and Supports
      • System of Care Grant
        • What Is System of Care?
        • For Youth and Families
      • Housing Initiatives
      • Transitions to Community Living
      • Family Partners
    • Improve Your Wellness
  • Get Involved
    • Calendar of Events
    • Consumer and Family Advisory Committee
      • CFAC Membership Application
    • Human Rights Committee
      • Human Rights Committee Application
    • Education Opportunities
      • Peer Support Specialist Training
      • Community Education
      • Crisis Intervention Team Training
    • Member Rights & Responsibilities
      • Member Privacy Rights
      • Member Handbook
      • Appeals
      • Grievances and Complaints
      • Advance Directives
      • Fraud, Waste & Abuse
    • #VayaStrong
  • Get to Know Us
    • What We Do
    • Our History
    • Leadership
    • Governance
      • Board of Directors
      • Regional Boards
    • Transparency
      • Non-Discrimination Policy
      • Financial Information
      • Quality Improvement
    • Consolidation
    • Current News
      • News Releases
      • Media Center
    • Working at Vaya
      • Careers
    • Contact Us
  • PROVIDER CENTRAL
  • Show Search
Hide Search
TTY/TTD Services

TTY/TTD Services

Vaya Health uses the Relay NC service for TTY Calls. You can access the Relay NC system by dialing 711 from your TTY phone.

How Do I Use Relay Service?

Relay service provides telephone accessibility to people who are deaf, hard-of-hearing or speech disabled. Relay North Carolina is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or on their length. Relay North Carolina provides state-of-the-art technology, a full range of features and highly trained, professional Relay Operators to ensure that users are able to communicate easily and effectively – every time they place a relay call.

What Equipment Do I Need to Use Relay?”

The most common telephone device used to make a relay call is a TTY (text telephone). There are other telephone devices available depending on the type of relay service used. North Carolina residents who are deaf, hard-of-hearing, deaf-blind or speech disabled are eligible to receive TTY equipment through NC Telecommunications Equipment Distribution Program (TEDP) at no charge if they qualify based on income restrictions.

For more information, contact the Division of Services for the Deaf and the Hard of Hearing at 1-800-999-5737 (Voice/TTY)

Primary Sidebar

  • Home
  • Contact
  • Events

Need Help?

Finding care can be confusing sometimes. At Vaya Health, we make it easier. The process starts with a phone call to our 24/7 Access to Care Line at 1-800-849-6127. 

  • TTY/TTD Services
Facebook-f Twitter Linkedin-in

Contact us

  • 24-hour Access to Care
    1-800-849-6127
  • Business Line
    828-225-2785​
  • 200 Ridgefield Ct,
    Asheville, NC 28806

Quicklinks

  • Contact Us
  • Crisis Help
  • Find a Provider
  • Event Calendar
  • Member Handbook
  • Member Rights and Responsibilities
  • Grievances and Complaints
  • Appeals
  • Careers

MAIN MENU

  • Vayahealth
  • Learn more
  • Get Help
  • Get Involved
  • Get to Know Us
  • PROVIDER CENTRAL
  • Website Privacy Policy

Accreditation

URAC Accredited Health Call Center URAC Accredited Health Utilization Management URAC Accredited Health Network .
Twitter Facebook-f Linkedin

Contact us

  • 24-hour Access to Care
    1-800-849-6127
  • Business Line
    828-225-2785​
  • 200 Ridgefield Ct,
    Asheville, NC 28806

Quicklinks

  • Contact Us
  • Crisis Help
  • Find a Provider
  • Event Calendar
  • Member Handbook
  • Member Rights and Responsibilities
  • Grievances and Complaints
  • Appeals
  • Careers

MAIN MENU

  • Vayahealth
  • Learn more
  • Get Help
  • Get Involved
  • Get to Know Us
  • PROVIDER CENTRAL
  • Website Privacy Policy

Accreditation

URAC Accredited Health Call Center URAC Accredited Health Utilization Management URAC Accredited Health Network .
Twitter Facebook-f Linkedin